CANTONMENT BOARD, SAUGOR | CITIZEN CHARTER



CITIZEN CHARTER

The citizen of Saugor Cantonment Board is as under which following by all concem section of the Board:

Helpline - Open to all citizen from 10:30 To 17:30 hrs on all working days.

Redressed of complaints - Prompt action is being done on the complaints received in samadhan Regular supervision is being done by the Admin Officer and CEO.

IMORTANT FUNCTIONARLES AND OTHER TELEPHONE NOS.

Shri Abhimanyu Singh(IDES), Chife Executive Officer07582-226222 (o)
07582-226333 (R)
7049599555
Shri Sandeep Chhabda, Office Supdt. 9424445070
Shri Snanjay Mishra, Account9424422405
Shri S.k. Jain, Sub-Engineer (E&M)9424426762
Shri R.k. Upadhya, Sanitary Supdt.9424422404
Shri Shabu Lukose, Revenue Supdt9425436424
Shri Abhishek Guru, sanitary Inspector9826965057
Attending to Comlanints (six days a week) By CEO,
from 6:30 a.m to 7:30 a.m (on field).
11 a.m. to 12 Noon (In office)
4.00 p.m to 5:00 p.m (In officer),
Round the clock on phone.

Sub- Engineer (Civil),
10:30 a.m. to 11:00 a.m. (In Officer)

Sub-Engineer (E&M),
4:00 p.m. to 5:00 p.m. (In officer),
Round the clock on phone.


1.Bulding plans

Sanction of fresh building plan one month. Sanction of building plan in outside notified Civil area Shall depend on the NOC form DEO Bhopal and concurrence of the Goc- in- Chife the Command Any enquiry regarding Status of plan submitted on spot during office working hour.

2. Issue of GLR extracts- three days from the dateof tax and other clearance.

3. NOC Site inspection repot on NOC for water Connection and electric connection seven days from the date of clearance of due.

Sanitation
Sweeping/cleaning 6:30 a.m. to 11:30 a.m. & 2:00 p.m. to 5:00p.m.
Drain cleaning 6:30 a.m. to 11:30 a.m. & 2:00 p.m. to 5:00p.m.
Removal of refuse daily 7:00 a.m. to 3:00 p.m.
Maintenance of park 6:30 a.m. to 11:30 a.m. & 2:00 p.m. to 6:00p.m.
All parks remain open 5:00 am to 9:00 a.m. to & 4:00 p.m. for public use.
Anti larva & other Spraying & fogging As and when required
Death/Birth Certificate Three days 11:00 a.m. to 1:00 p.m.
Marriage certificate 30 days 11:30 a.m. to 1:00 p.m.
Street light Switching on 6:30 p.m. in summer& 6:00 p.m. in winter
Street light Switching off 5:30 p.m. in summer& 6:00 p.m. in winter
Minor repairs Six hours
Major fault in electric lene Depends on how fast MPSEB sagar
Fountains Time of display 5:30 p.m. to %:00 p.m. winter.
Water supply
Supply trimmings
Morning 06:15 a.m. to 07:30 a.m.
Evening 04:30 to 05:15 p.m.
Stoppage of leakages etc. 24 hours to two days depending upon the magnitude of default.
Disposal of Dak Within 4 hours unless any PUC needs consideration by PCB/ Board or because of absence of he CEO from the station.


TAXES
Issue/renewal of Trade License - One month from date of receipt of application
Issue of Extracts of - Three day from date of receipt of application.
Assessment Copies and other DocumentSubject to payment of all outstanding dues to cantt. Board, Saugor.
Cattle Pound - Function from 10:30 a.m. to 12:00 Noon and 04:00 p.m. to 05:30 p.m.
Dispensary Free consultation with -distribution medicines Water connection - Morning 08:00 hrs to 12:00 hrs Noon
Grant of Water connection - Application provided of there is no Encroachment on Defence land, no court Case, no PPE act proceeding and also subject To payment of all outstanding dues to Cantt. Board
Water Tanker - On payment of usual charge fixed by the Board provided tanker is booked in advance
Cleaning of septic tank and Soak wells - On demand and on payment of usual charge fixed by the Board.
Cattle pound - Function from 10:30 a.m. to 12:00 Noon & 04:00 p.m. to 05:00 p.m.
Public Suggestions - Suggestions for improvement of civil Amenities are welcome from citizens. Such Person to the CEO or through written Communication for consideration and Implementation.


Chief Executive officer, Saugor